SHIPPING & RETURNS
Shipping Policy
Shipping Times
Since all our products are made to order, please allow:
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Production Time: 2-7 business days
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Shipping Time (after production):
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Standard UK Delivery: 2-5 business days
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Express Delivery (if available): 1-3 business days
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🚚 Total estimated delivery time: 5-12 business days
Note: Delays may occur due to seasonal demand, courier issues, or unforeseen circumstances.
Shipping Costs
We keep our shipping rates simple:
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Standard UK Shipping: £3.99
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Express Shipping (if available): £7.99
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FREE UK Shipping on orders over £50 🎉
Shipping costs may vary for bulk orders or specialty items.
Tracking & Lost Packages
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You’ll receive a tracking number as soon as your order ships.
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If your order is delayed beyond 14 days, please contact us.
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If a package is lost, we’ll work with the courier to find a solution.
International Shipping
We also ship worldwide! Rates and delivery times vary by country and will be calculated at checkout.
Return & Exchange Policy
This item is made just for you when you order, which means it takes a little longer to arrive. By producing on demand instead of in bulk, we help reduce waste—so thanks for shopping more sustainably! 🌱
Because of this, we unfortunately can’t offer refunds, but if your order arrives damaged or defective, let us know, and we’ll make it right with a replacement.